Knowledge Bank, the UK’s largest and most comprehensive criteria search system, has today announced the launch of a groundbreaking new beta feature: KB Assist – the first of its kind in the market.
With KB Assist, brokers can continue to use Knowledge Bank in the same way they always have – but now have the option to call in extra help from AI. By simply typing in their case query, brokers receive instant suggestions on the most relevant criteria areas to explore.
This pioneering tool allows brokers to simply type in their case query, and within seconds, the AI suggests the most relevant criteria areas to explore. This innovation is set to revolutionise how brokers approach both standard and complex cases, saving valuable time and reducing uncertainty.
The AI assistant is particularly powerful for brokers handling quirky or unusual cases, where knowing where to start can be a challenge. It also acts as a confidence-boosting guide for new and inexperienced brokers, helping them quickly navigate Knowledge Bank’s unrivalled breadth of criteria.
Nicola Firth, CEO of Knowledge Bank, said:
“This launch marks the beginning of a new era in criteria search. For the first time, brokers can harness AI directly within Knowledge Bank to streamline their process, improve accuracy and deliver an even better service to their clients. We’re proud to be the first to bring this innovation to the market – and this is only the beginning. A whole series of AI-based releases are in development, designed to elevate the experience for both brokers and lenders.”
As the UK’s most comprehensive criteria system, Knowledge Bank continues to lead the way in innovation, ensuring brokers and lenders have the tools they need to adapt and thrive in a fast-moving market.
Importantly, KB Assist is available immediately to all subscribers at no additional cost, giving brokers access to cutting-edge AI support as part of their existing Knowledge Bank subscription.
This release is the first step in a long-term AI strategy that will transform criteria search and reinforce Knowledge Bank’s position as the industry’s go-to platform.